Resolve · Negotiation support
Facing a difficult negotiation? Prepare for the person, not just the position.
A settlement conversation, an exit, a tough commercial deal. The outcome rarely turns on who has the stronger case alone. It turns on understanding what the other side really needs, what will make them move, and how you come across in the room. We help you prepare, and can facilitate the conversation itself.
When negotiation support helps
In any high-stakes conversation where the outcome is uncertain and the human side matters as much as the legal or financial position.
Settling a workplace dispute
Protected conversations, settlement agreements and exit terms, where the legal position is clear but the conversation itself is not.
Commercial and supplier deals
High-value discussions where understanding the other side's interests, not just their stated position, changes the result.
Negotiations inside the organisation
Budget, headcount or project scope. Often underestimated because they feel informal, yet they can do lasting damage when handled badly.
Building your managers' skills
For organisations that want their leaders to handle difficult negotiations with more confidence and better results.
Ways we can help.
Support is available before, during or after a negotiation, depending on what the situation needs.
Preparation coaching
Understanding the other side's likely interests, planning what you can and can't concede, spotting the biases in play, and framing your key points. Usually a two to four hour session.
Live facilitation
We facilitate the negotiation directly: structuring the conversation, managing the dynamics and creating the conditions for agreement. Especially useful with several parties or high emotions.
Negotiation skills for teams
A half-day or full-day workshop covering interests versus positions, bias, concessions and anchoring, applied to real scenarios from your organisation.
Post-negotiation debrief
For negotiations already concluded: what happened, why the outcome came out as it did, and what to do differently next time.
Common questions.
If your question isn't here, ask it on the free first call.
Do you replace our solicitor in a settlement negotiation?
No. Your solicitor advises on the legal position and the agreement itself. We focus on the conversation: preparing you for it, or facilitating it, so the legal advice has the best chance of landing well.
Can you support just one side of a negotiation?
Yes. Preparation coaching and debriefs are for your side only. Live facilitation is different: when we facilitate, we act as a neutral party for everyone in the room, and we will be clear about that role from the start.
How quickly can you help?
Tell us your deadline on the first call and we will say honestly whether we can meet it.
What does it cost?
It depends on the type of support and how long it takes. We confirm a fixed fee on the free first call, before any work begins.
What this often leads to
When the negotiation reveals something bigger.
Negotiation support sometimes surfaces an underlying dispute that needs a different kind of help.
Workplace mediation
When the disagreement turns out to be about the relationship, not just the terms, mediation helps the people involved rebuild it.
Explore mediation ChangeOrganisational effectiveness
When poor negotiation outcomes are a symptom of a wider culture, such as difficult conversations always being avoided, consultancy deals with the cause.
Explore consultancyPreparation is the one advantage entirely in your control.
Tell us what's coming up and we'll tell you how we can help you prepare.